We have set out to build a fairer, more inclusive borough one where services are shaped openly with the people who use them. This commitment has been at the heart of what we have done over the last 4 years.
We now have more residents, community groups and partners working alongside council teams to design services that are transparent, accessible and responsive to local needs.
Tackling inequality
Last year the borough adopted a new Community Charter, setting clear expectations for open conversations, accessible information and the involvement of under represented voices. This approach builds on the recommendations of the independent Ealing Race Equality Commission which was set up in order to challenge us on how the council is working to build a more equal borough.
To monitor our progress, a Citizens’ Tribunal of local residents was established in 2023. It provides an open forum where the council, NHS and police report publicly on progress in tackling inequality. The tribunal is now seeking new members, offering residents the opportunity to help shape the pace and direction of change.
Rebuilding lives
The borough continues its long standing tradition of welcoming people fleeing war and persecution. As an official Borough of Sanctuary, we provide practical support such as English classes, housing advice and help accessing school places and health services. Through partnerships like Homes for Ukraine and BRIDGE for Ukrainians, families arriving in the borough can rebuild their lives with stability and dignity.
‘Strengthening fairness’
Local schools have been recognised nationally for their work supporting disadvantaged pupils. Programmes such as PARC, which helps parents of black and dual heritage children navigate the education system, and Roots & Wings, which supports community led health projects, are strengthening fairness across education and health.
Partnership boards are also shaping improvements in adult social care, from reinstated disabled parking bays to developing the borough’s Carers Strategy.
Since 2022, more than 2,200 apprenticeships have been created and more than 7,000 residents have moved into work, gained qualifications or progressed into further training. Learn Ealing continues to support thousands more with digital, language and sector specific skills.
We remain committed to working with residents, listening openly and improving services so that every community in the borough has the opportunity to thrive. Building a fairer borough is at the core of everything we do. It has underpinned our council plan and has resulted in lasting change to the way we do things.



